Get in touch

Contact

RankReps is built and run by one person, based in Spain. There is no support team and no ticket queue; your email reaches the person who wrote the app.

support@rankreps.com

One inbox for everything below. When your message is about your account, email from your account’s address — it helps us find you and confirm the request is really yours.

Discord

Join the server

Quickest for questions, feature ideas and “is this just me?”. Please still use email for anything about your data, your account or a payment — those need a written record tied to your account’s address.

Section 01

Before you email

A few things are faster to do yourself:

Change your Riot ID

Edit it any time in Settings.

Cancel or manage Pro

Manage billing from Settings. Cancelling is immediate, and you keep Pro until the end of the period you already paid for.

Reset your password

Use “Forgot password?” on the login page.

Section 02

What to email us about

Help & bug reports

Something broken, wrong, or confusing? Tell us what you saw — and, if you can, the match or page it happened on. Concrete reports get fixed fastest.

Billing questions

Anything about a charge, a refund, or your plan that Settings can’t resolve.

Privacy & data requests

Access, correction, portability, or objection. See the Privacy Policy for the full list of your rights. We respond within 30 days.

Delete your account

Email from your account’s address and we erase your profile, stored matches, coaching letters, and referral records. The Privacy Policy explains the one billing-record exception.

Section 03

What to expect

Because one person answers every message, replies aren’t instant — but they’re real replies from someone who can actually fix the problem. Data-protection requests are answered within 30 days, as the law requires; most other messages, sooner.

RankReps is an independent project. It is not endorsed by or affiliated with Riot Games, and Riot Games is not responsible for it.

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